Privacy Policy
Last updated: January 6, 2026
This privacy policy describes how Team Ticker collects, uses, and protects your personal information and trading data.
1. Information We Collect
We collect information that you provide directly to us when you create an account, use our services, or communicate with us:
- Account information (name, email address, password)
- Trading data and performance metrics you input or import
- Payment information processed securely through Stripe
- Usage data and analytics to improve our services
- Communications between you and Team Ticker
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our trading analytics platform
- Process your subscription payments and manage your account
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Generate aggregated analytics to understand usage patterns
- Detect, prevent, and address technical issues and fraudulent activity
3. Data Security
We implement industry-standard security measures to protect your personal information. Your data is encrypted in transit and at rest. We use Supabase for secure database storage and Stripe for payment processing, both of which maintain the highest security standards and compliance certifications.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With team members within your organization as configured by you
- With service providers who assist in operating our platform (Supabase, Stripe)
- When required by law or to protect our rights and safety
- With your explicit consent for any other purpose
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Export your trading data at any time
- Opt out of promotional communications
- Request details about the information we have about you
- Close your account and delete all associated data
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you close your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.
7. Cookies and Tracking
We use essential cookies to maintain your session and remember your preferences. We do not use third-party advertising cookies or tracking pixels. You can control cookie preferences through your browser settings.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: teamtickerautomation@gmail.com